Did You Just Pay for the OAU Post UTME Form but Can’t Proceed? You’re Not Alone
If you’ve just completed payment for the Obafemi Awolowo University (OAU) Post UTME 2025/2026 registration and now you’re stuck, you’re not the only one. Every year, thousands of candidates—especially those applying to Medicine, Law, or Engineering—experience similar issues.
It can feel frustrating, confusing, and scary, like your admission is slipping away. But don’t panic. This step-by-step guide will help you fix the issue and complete your registration successfully.
Common Reasons You Can’t Proceed After Payment
These are the most reported issues students face:
- Payment successful but no redirect to registration page
- Pending payment not reflecting on the OAU portal
- Paid via Remita or Interswitch, but no confirmation
- Locked profile or form fields not responding
- Session timeout or network failure during submission
How to Fix OAU Post UTME Payment Issues – Step-by-Step
Step 1: Do Not Make Another Payment
Give it some time—wait at least 24 to 48 hours.
Most payment platforms sync after a delay.
Repaying too early may result in duplicate transactions, which OAU typically doesn’t refund.
Step 2: Log Back Into the OAU Admission Portal
- Visit https://admissions.oauife.edu.ng
- Click “Login”
- Use your JAMB Registration Number and the email used during payment
- If successful, try to continue the registration process
Step 3: Use the “Requery” Option (If Available)
Some OAU portal sessions allow you to requery a pending transaction.
If you see a “Requery Payment” button, click it to confirm your Remita/Interswitch payment.
Step 4: Confirm Payment via Remita or Interswitch
- Go to https://remita.net
- Click “Resend Receipt”
- Enter your RRR number
- Check your email inbox/spam for the receipt
- Save the receipt for your records
Step 5: Contact OAU ICT Support
If the issue persists, contact OAU’s technical support via email:
Email: support@oauife.edu.ng
When sending your complaint, include:
- Full name
- JAMB Registration Number
- Valid phone number
- RRR or payment reference
- Screenshot of your payment confirmation or error page
Make your message polite and clearly explain the issue.
Step 6: Join a Telegram or WhatsApp Help Group
Many candidates are experiencing the same issue.
Joining a support group helps you:
- Get real-time updates
- Learn from others who resolved their issues
- Share helpful resources and reminders
Join our OAU 2025 Post UTME Support Group
Link: https://t.me/OAU_PostUTME_Help
Step 7: Visit a Trusted CBT Centre or Cyber Café
If the problem continues:
- Visit a reputable cyber café or CBT center near you
- Go with your payment receipt, JAMB number, and email login
- Trained staff may be able to help you troubleshoot or retry the registration
Bonus Tips for a Smooth OAU Post UTME Registration
- Use only valid debit cards (Visa or Mastercard)
- Enter a functional email address you can access anytime
- Avoid registering when internet or power supply is unstable
- Take screenshots at every step in case of issues later
Frequently Asked Questions (FAQs)
1. What should I do if I paid but can’t complete my registration?
Wait 24–48 hours, then try logging in again. Use the Requery option if available.
2. Can I pay again if I didn’t see confirmation?
No. First confirm the status on Remita or Interswitch, then contact support.
3. I didn’t get a confirmation email. What now?
Check your spam or junk folders. You can also resend your receipt via Remita.
4. What is the official OAU Post UTME portal?
https://admissions.oauife.edu.ng
5. I entered the wrong email or phone number. Can I correct it?
Yes. Send an email to support@oauife.edu.ng immediately.
6. Will OAU refund duplicate payments?
Typically, no. Avoid making a second payment unless officially instructed.
7. Can I register using my phone?
Yes, but a laptop or cyber café is more reliable for completing the process.
8. How long will the Post UTME portal stay open?
Usually 2–4 weeks after the form is released. Register early to avoid being locked out.
9. I made a mistake during registration. Can I edit it?
Corrections are limited. Contact support as soon as you notice the mistake.
10. What documents do I need for registration?
- JAMB result slip
- O’Level result(s)
- Passport photograph
- Remita/Interswitch payment confirmation
Join Our OAU Post UTME Telegram Help Group
Stay informed, ask questions, and get free resources like:
- Past questions
- Exam strategies
- Daily updates
- Troubleshooting help from other candidates
Join now: https://t.me/OAU_PostUTME_Help
Final Words
If you’ve made payment but can’t proceed, don’t panic. Many students have faced the same issue—and resolved it. Follow the steps in this guide, keep records of your transactions, contact the right channels, and stay informed through support groups.
With patience and the right actions, you will complete your registration and move on to prepare confidently for your exam.
