You’re ready. You’ve got your JAMB score. You’ve heard the FUTO Post-UTME registration has started. But the moment you try to create an account on the portal, nothing works. No OTP is sent to your email. The page won’t load on your phone. You’re stuck. Sound familiar? You’re not alone. Every year, thousands of applicants go through this exact problem. That’s why we’ve created this simple, step-by-step guide to help you fix OTP errors and mobile browser issues without stress, even if you’re not tech-savvy. Let’s walk through it together.
Common Complaints from FUTO Applicants
Here are some of the most common issues students like you face when trying to register:
- “I didn’t get any OTP. I can’t even move past the first step.”
- “The portal won’t open on my phone.”
- “I keep refreshing, still nothing happens.”
- “I don’t know what else to do. Is this how I’ll miss admission?”
If you’re experiencing any of these, don’t worry. Let’s solve it step by step.
Step 1: Why You’re Not Getting OTP — and How to Fix It
There are four major reasons the OTP might not arrive in your inbox. Here’s what to do:
1. You Used the Wrong Email Type
FUTO’s system tends to work better with Gmail addresses. If you used Yahoo Mail, Outlook, or other providers, you may never receive the OTP.
Solution:
- Create a Gmail account if you don’t already have one.
- Restart your registration process using the Gmail address.
2. OTP Went to Spam or Promotions
In many cases, the OTP is sent, but your email provider places it in the wrong folder.
Solution:
- Open your email inbox.
- Check the Spam, Junk, or Promotions tabs.
- Search for messages from futo.edu.ng.
3. You Clicked “Resend OTP” Too Often
The system might block your requests if you click “Resend OTP” repeatedly within seconds.
Solution:
- After clicking “Send OTP,” wait at least 15 minutes.
- Do not refresh or resend multiple times.
4. The Portal Is Slow or Overloaded
When too many people try to register at the same time, the server delays or stops processing OTPs.
Solution:
- Try registering during off-peak hours (e.g., 11 pm to 7 am).
- These periods are usually faster and less congested.
Step 2: The Portal Isn’t Working on Your Phone? Here’s Why
Many applicants try to register using their phones, only to find the portal won’t respond.
This is a known issue with the FUTO registration portal and mobile browsers.
Browsers That Don’t Work Well:
- Opera Mini
- UC Browser
- Safari
- Default Android Browser
These browsers lack the full compatibility required for the registration form.
Recommended Solution:
Use a Laptop or Desktop
- Open Google Chrome on a computer.
- Visit the FUTO Post-UTME portal.
- Registration usually works smoothly on Chrome for PC.
If You Must Use a Phone:
- Install Google Chrome from the Play Store or App Store.
- Disable Lite Mode or Data Saver.
- Rotate your phone to landscape mode for better form visibility.
Step 3: Tried Everything and Still No OTP? Take These Next Steps
If you’ve followed all the fixes above and still didn’t get the OTP, it’s time to reach out directly.
Contact the FUTO ICT Department
Send an email to: ict@futo.edu.ng
Include these details:
- Full Name (as on your JAMB slip)
- JAMB Registration Number
- Phone Number
- Email Address used for registration
- Brief explanation of the issue
Example:
“I attempted to register for the FUTO Post-UTME screening. I used a Gmail address and checked all folders, but did not receive any OTP. Kindly assist.” - Attach a screenshot of the registration screen (if possible)
This ensures they understand your issue clearly and can respond faster.
Step 4: Need Urgent Help? Join a Support Group
Many other FUTO aspirants are going through the same problem. Join them and learn from their experience.
Join the FUTO 2025/2026 Admission Telegram Support Group:
https://t.me/nairaconnect
Inside the group, you can:
- Ask questions
- Learn how others fixed their OTP issue
- Get quick updates from other candidates
Bonus Tips to Make Registration Easier
- Avoid using cyber cafés with outdated browsers or pop-up blockers.
- Have your JAMB slip ready for accurate data entry.
- Take screenshots at every stage for proof and troubleshooting.
- Stay calm. These are technical issues, not admission problems.
Frequently Asked Questions (FAQs)
1. I scored 150 and above in JAMB. Can I apply for FUTO Post-UTME?
FUTO’s general JAMB cut-off mark is usually 150, but some courses may require a higher score like 180 or 200.
Here’s what to do:
- Go to the official FUTO website: www.futo.edu.ng.
- Look for the current Post-UTME notice and check the departmental cut-off marks.
- Compare your JAMB score with the cut-off for your course.
- If you meet it, proceed to register.
If your score is lower than your course cut-off, consider switching to a less competitive course in FUTO or wait for the change of institution window.
2. How do I start the FUTO Post-UTME registration?
Follow these baby steps:
- Visit portal.futo.edu.ng.
- Click on “Admissions” and then “2025/2026 Post-UTME Application.”
- Type in your JAMB Registration Number and click “Submit.”
- Fill in your personal and academic details carefully.
- Upload a clear passport photo (preferably on a white background).
- Generate an invoice and pay the N2,000 screening fee online or at a bank.
- Return to the portal to complete your registration and print your acknowledgment slip.
Don’t use a phone. A laptop or desktop with Google Chrome browser is better.
3. The portal keeps showing “Invalid JAMB Registration Number.” What should I do?
This usually happens when:
- You didn’t choose FUTO as first choice in JAMB.
- JAMB hasn’t yet uploaded your data to FUTO’s portal.
Steps to solve it:
- Log into your JAMB profile at efacility.jamb.gov.ng and confirm FUTO is your first choice.
- If not, do a Change of Institution to FUTO.
- If it’s already your first choice, wait a few days and try again.
- If the issue continues, send an email to ict@futo.edu.ng with your JAMB number and a screenshot of the error.
4. I made payment but the portal is not updating. What should I do?
This is a common payment issue. Try the following:
- Log back into the FUTO portal.
- Click “Continue Application” and enter your JAMB number.
- If your payment still doesn’t reflect, wait 24–48 hours.
- If there’s no change, send your Remita Receipt, JAMB number, and registered email to ict@futo.edu.ng.
Always keep a screenshot of your payment confirmation and RRR number.
5. Can I register if I’m using Awaiting WAEC or NECO Result?
Yes, FUTO accepts Awaiting Results during Post-UTME registration.
However:
- Once your WAEC/NECO result is released, go to a JAMB CBT centre immediately and upload it to JAMB CAPS.
- If you don’t upload it before FUTO starts admission processing, your name won’t be on the admission list.
Keep checking the release date of your result and prepare to act fast.
6. How do I know when FUTO will conduct the screening?
FUTO usually uses screening by aggregate score (no exam), but this could change.
What you should do:
- After registration, print your acknowledgment slip.
- Regularly visit futo.edu.ng for updates.
- Join FUTO admission Telegram groups or stay alert on student forums like Nairaland.
- Also check your email and SMS inbox for messages from the school.
7. What documents should I keep after registration?
After you register, make sure to print and keep these documents safe:
- Acknowledgment Slip (proof of application)
- Post-UTME Application Form
- Remita or Payment Receipt
- JAMB Original Result Slip (not just the notification)
- A copy of your O’Level result or exam number
These will be needed for clearance and admission screening.
8. How is FUTO aggregate score calculated?
FUTO uses your JAMB score and O’Level grades to calculate your aggregate.
Here’s how:
- JAMB Score: Divide your JAMB score by 8 (e.g., 240 ÷ 8 = 30).
- O’Level Result: Each grade has a point (A1 = 6 points, B2 = 5, B3 = 4, etc.).
- They calculate your best 5 relevant subjects.
- Your aggregate = JAMB points + O’Level points.
Aim for a total of 50 points and above for competitive courses.
9. My O’Level result is not on my JAMB CAPS. Will it affect my admission?
Yes, it will. Without your O’Level result on JAMB CAPS, FUTO cannot process your admission.
What to do:
- Visit a JAMB-accredited CBT centre.
- Request to upload your WAEC or NECO result.
- Confirm the upload by checking efacility.jamb.gov.ng > “Access CAPS” > “My O’Level.”
Always double-check that the subjects and grades are correct.
10. When will FUTO release the admission list?
FUTO releases its admission list in batches:
- First Batch (Merit) is usually released a few weeks after Post-UTME closes.
- Then, Supplementary Lists follow.
To check:
- Visit jamb.gov.ng > eFacility > CAPS > Admission Status.
- Also monitor portal.futo.edu.ng for FUTO’s official list.
- Be patient, and don’t panic if your name doesn’t appear immediately.
Make sure all your details (JAMB choice, O’Level upload, Post-UTME registration) are complete and accurate.
Join Other FUTO Aspirants Like You (2025/2026)
Are you tired of trying to figure everything out on your own? You’re not alone. Thousands of students are currently facing the same challenges — from OTP delays and payment issues to portal errors and exam scheduling confusion.
We’ve created a dedicated Telegram group to connect serious FUTO applicants like you. This is where:
- You’ll get instant help from peers and experienced students.
- You’ll receive real-time updates on registration fixes, exam dates, and portal alerts.
- You’ll find step-by-step assistance from those who’ve successfully registered.
Join Now FUTO 2025/2026 Admission Support Group on Telegram
No spam. No distractions. Just real support for real students.
Final Thoughts: This Is Not the End
We understand how frustrating this can be. You’re worried about missing your chance at FUTO, but this problem is common and solvable. Thousands of candidates go through this yearly and still gain admission.
Just be patient, follow the steps above, and don’t hesitate to ask for help.
FUTO wants you. But you need to stay smart, proactive, and calm.
